There is much being said about how brands should engage with customers in social media. Words like “authenticity”, “transparency”, “immediacy”, “personability” and others are bandied about as we as consultants, together with our clients, figure out the rules of content and community online. This is a good thing. Brands tend to forget that platforms like [...]
Twitter Strategy For Brands Part 1: Your Profile
As Cerebra expands its client base with big brands including the likes of Vodacom, Samsung and Toyota, we’re learning valuable lessons about what works when it comes to engaging customers on Twitter. No two brands are exactly the same. Every brand has a different message, culture, strategy and even audience. There’s no arguing that Twitter [...]
The Customer Is NOT Always Right
Update – Woolies DM’d me on Twitter with the following response to this post: interesting read, the decision wasn’t purely made because of our SM channels. And it wasn’t leaked to News24. thanks Yesterday Twitter and Facebook were pumping with debate around a News24 story which reported that Woolworths “(had) taken a business decision to no [...]
Strategic Media, Branding And Public Relations Seminar
I’m speaking at the Strategic Media, Branding and Public Relations seminar hosted by ASM Communications and Training Solutions, alongside an impressive array of guests including IBM’s Nicholas Maweni, Nokia’s Tania Steenkamp, Fearless Executive MD Terry Behan, television presenter Freek Robinson, broadcaster Adrian Steed, journalist Louise Marsland, entrepreneur Greg Mason and more this coming Wednesday. The [...]
Thoughts On Branding
In the hope that they will one day evolve into something of substance, I have recently been scribbling down notes on some of the ideas I have around marketing, advertising and communication in general. Bear in mind I share these thoughts purely in my capacity as a consumer – I am no marketing, branding or [...]
My ClassicFM Internet Economy Interview With Reuben Goldberg
I was privileged enough to receive an invite from Reuben Goldberg to join him on an episode of his popular talk show The Internet Economy which airs every Friday night from 7-8 on ClassicFM. We spoke about the broad subject of social media in South Africa, the article I wrote the other day (the Next [...]
The Next Step For Social Media
The honeymoon is over. Much of the hype and noise surrounding social media and its meteoric rise (especially in the USA) has abated. Perhaps owing to the global economic crisis, arguably due to the apparent lack of sustainable business models and possibly as a result of some semblance of reasonable thinking, we’re no longer reading [...]
Afrigator Launches Adgator Blog Ad Network
Big news from the Afrigator team today is the launch of AdGator – Africa’s first blogging ad network. We always envisioned Afrigator being a platform that bloggers could not only use to ‘market’ their content but also a source of revenue for them, and finally we have a model that allows us to do just [...]
A 20 Minute Talk On Social Media, Consumers And Brands
This is a video of a recent talk I did at the exclusive Tintswalo equestrian estate (note the horse’s bum in the background) with the MasterMind Group of Professional Speakers, of which I’m a member. I decided at the last minute to ditch my PPT slides in aid of the old fashioned approach. Your critical [...]
46 Marketing Mistakes Your Company Is Probably Making
One of my professional speaking colleagues, Erik Vermeulen, forwarded a very cool email newsletter to me the other day. Normally that would tick me off but the newsletter, produced by Scott Ginsberg (check out his site and blog, they’re awesome), had an article titled 46 Marketing Mistakes Your Company Is (Probably) Making that caught my eye. I read it an thought I’d share it with you – some of it ought to be familiar already but there are a bunch of cool thoughts I thoroughly enjoyed…
Building A Brand
I attended the inaugural National Speakers Association of South Africa annual convention this past weekend.
It was well worth the investment, and even if watching a multitude of talented, professional overseas and local speakers didn’t result in any life-changing aha-moment (I don’t respond well to motivational talks), there was much self-learning to be done.
The most valuable lesson I’ll take from the weekend is not to underestimate the importance of building your personal brand. This is a difficult one for me, as I feel I need to strike a balance between building a personal brand, not being an egotistical prat and retaining some of what makes me, me.
-
The Top 10 Most Influential Bands Of All Time
60 Comments -
A Question Of Grace
55 Comments -
Our PayPal Woes Are Over - PayFast Is Online Payment Processing For South Africa
43 Comments -
SA Bloggers, Let's Do Something
41 Comments -
Ten (More) Young South African Digital Citizens To Watch
40 Comments -
Have Lunch With Me!
36 Comments -
A Day I Won't Forget
36 Comments -
The Customer Is NOT Always Right
35 Comments -
Ten Young South African Digital Citizens To Watch
33 Comments -
Quest For The Ugliest Website Ever - Win A Free Lunch
33 Comments