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	<title>Comments on: An Unexpected But Pleasant Surprise</title>
	<atom:link href="http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/</link>
	<description>Entrepreneur  &#124;  Writer  &#124;  Speaker</description>
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		<title>By: Clive Simpkins</title>
		<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/comment-page-1/#comment-42585</link>
		<dc:creator>Clive Simpkins</dc:creator>
		<pubDate>Mon, 09 Jun 2008 18:17:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/?p=786#comment-42585</guid>
		<description>The conspiracy theory: Dell just want to be able to call you &#039;fat-ass&#039; and not risk a lawsuit! Hence chocolate brownies. Nah, jes&#039; kiddin&#039;. I&#039;m jealous. Now, how do I go about breaking my finger....</description>
		<content:encoded><![CDATA[<p>The conspiracy theory: Dell just want to be able to call you &#8216;fat-ass&#8217; and not risk a lawsuit! Hence chocolate brownies. Nah, jes&#8217; kiddin&#8217;. I&#8217;m jealous. Now, how do I go about breaking my finger&#8230;.</p>
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		<title>By: Emma Donovan</title>
		<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/comment-page-1/#comment-42561</link>
		<dc:creator>Emma Donovan</dc:creator>
		<pubDate>Mon, 09 Jun 2008 09:03:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/?p=786#comment-42561</guid>
		<description>Very effective customer relations strategy, hats off to Dell!  getclosure! has launched a new compliments section on our website to encourage consumers to share their positive service experiences so that we can promote companies which make the extra effort to keep their customers happy.  Watch out for our competition next month, we will award a prize (yet to be announced) for the best story of great service in South Africa.

link to compliments section: http://www.getclosure.co.za/view.php?name=Complaints&amp;op=DisplayComplimentForm</description>
		<content:encoded><![CDATA[<p>Very effective customer relations strategy, hats off to Dell!  getclosure! has launched a new compliments section on our website to encourage consumers to share their positive service experiences so that we can promote companies which make the extra effort to keep their customers happy.  Watch out for our competition next month, we will award a prize (yet to be announced) for the best story of great service in South Africa.</p>
<p>link to compliments section: <a href="http://www.getclosure.co.za/view.php?name=Complaints&#038;op=DisplayComplimentForm" rel="nofollow">http://www.getclosure.co.za/view.php?name=Complaints&#038;op=DisplayComplimentForm</a></p>
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		<title>By: Charlie</title>
		<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/comment-page-1/#comment-42558</link>
		<dc:creator>Charlie</dc:creator>
		<pubDate>Mon, 09 Jun 2008 07:01:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/?p=786#comment-42558</guid>
		<description>Hi Mike, 
I just wanted to say thank you for the wonderful affirmation for our Chocolate Fudge Brownies, we are so pleased you and your wife enjoyed them enough to actually write a comment about them! 
Have a wonderful day, 
warm regards, 
Charlie</description>
		<content:encoded><![CDATA[<p>Hi Mike,<br />
I just wanted to say thank you for the wonderful affirmation for our Chocolate Fudge Brownies, we are so pleased you and your wife enjoyed them enough to actually write a comment about them!<br />
Have a wonderful day,<br />
warm regards,<br />
Charlie</p>
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		<title>By: Rich...!</title>
		<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/comment-page-1/#comment-42516</link>
		<dc:creator>Rich...!</dc:creator>
		<pubDate>Sun, 08 Jun 2008 13:16:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/?p=786#comment-42516</guid>
		<description>Love that. Awesome touch, not cheesy at all...!</description>
		<content:encoded><![CDATA[<p>Love that. Awesome touch, not cheesy at all&#8230;!</p>
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	<item>
		<title>By: Sonelia</title>
		<link>http://www.mikestopforth.com/2008/06/05/an-unexpected-but-pleasant-surprise/comment-page-1/#comment-42431</link>
		<dc:creator>Sonelia</dc:creator>
		<pubDate>Fri, 06 Jun 2008 07:40:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/?p=786#comment-42431</guid>
		<description>Dear Mike

We are very happy to hear that you are feeling better - and that you enjoyed your special brownies...  They are magic aren&#039;t they?

Best Wishes
Sonelia</description>
		<content:encoded><![CDATA[<p>Dear Mike</p>
<p>We are very happy to hear that you are feeling better &#8211; and that you enjoyed your special brownies&#8230;  They are magic aren&#8217;t they?</p>
<p>Best Wishes<br />
Sonelia</p>
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