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	<title>Comments on: Skyrove Starts A Conversation And Saves Thousands!</title>
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	<link>http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/</link>
	<description>Entrepreneur  &#124;  Writer  &#124;  Speaker</description>
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		<title>By: Jannie Kleynhans</title>
		<link>http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/comment-page-1/#comment-38179</link>
		<dc:creator>Jannie Kleynhans</dc:creator>
		<pubDate>Tue, 25 Mar 2008 10:52:59 +0000</pubDate>
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		<description>There are quite a few areas of service in this part of the world that could do with some guidance as far as customer service is concerned.  And I&#039;m not refering to online service.  Not only government but a few banks who always preach that they value the customer and then make you stand in endless queues without anybody to assist you even just to assure you that you are in the right queue and that the end is in sight because they are opening another counter as the teller was on lunch.  If they would only listen and ask the right questions. It might be that is why I don&#039;t spend time in answering online questionnaires any more.  Well done, Henk!  When can we expect the 100 page guideline for customer service?  Your novel ideas and and actions should be published.  &quot;To build a stronger community!&quot;</description>
		<content:encoded><![CDATA[<p>There are quite a few areas of service in this part of the world that could do with some guidance as far as customer service is concerned.  And I&#8217;m not refering to online service.  Not only government but a few banks who always preach that they value the customer and then make you stand in endless queues without anybody to assist you even just to assure you that you are in the right queue and that the end is in sight because they are opening another counter as the teller was on lunch.  If they would only listen and ask the right questions. It might be that is why I don&#8217;t spend time in answering online questionnaires any more.  Well done, Henk!  When can we expect the 100 page guideline for customer service?  Your novel ideas and and actions should be published.  &#8220;To build a stronger community!&#8221;</p>
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		<title>By: Mobile Marketing SA &#187; Blog Archive &#187; Tired of those overhyped buzzwords?</title>
		<link>http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/comment-page-1/#comment-38176</link>
		<dc:creator>Mobile Marketing SA &#187; Blog Archive &#187; Tired of those overhyped buzzwords?</dc:creator>
		<pubDate>Tue, 25 Mar 2008 10:06:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/#comment-38176</guid>
		<description>[...] to previous other buzzwords like join the online conversation, Web 2.0 / 3.0 / Semantic Web, Generation X / Y or whatever fancy term you’ve come across, it [...]</description>
		<content:encoded><![CDATA[<p>[...] to previous other buzzwords like join the online conversation, Web 2.0 / 3.0 / Semantic Web, Generation X / Y or whatever fancy term you’ve come across, it [...]</p>
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		<title>By: Shana Kassiem</title>
		<link>http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/comment-page-1/#comment-38132</link>
		<dc:creator>Shana Kassiem</dc:creator>
		<pubDate>Mon, 24 Mar 2008 21:26:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/#comment-38132</guid>
		<description>Wow Mike, hats off to both you and Henk. I know Henk personally and all I can say is that he brings value to both personal and business relationships.

I have gained some insight from your comments in interacting with him, and will definately pass on the knowledge.. 

Well done to both of you for the valuable information you pass along.

Cheers,

Shana Kassiem
CEO: Software Services
Maxxor Business Solutions</description>
		<content:encoded><![CDATA[<p>Wow Mike, hats off to both you and Henk. I know Henk personally and all I can say is that he brings value to both personal and business relationships.</p>
<p>I have gained some insight from your comments in interacting with him, and will definately pass on the knowledge.. </p>
<p>Well done to both of you for the valuable information you pass along.</p>
<p>Cheers,</p>
<p>Shana Kassiem<br />
CEO: Software Services<br />
Maxxor Business Solutions</p>
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		<title>By: Chris M</title>
		<link>http://www.mikestopforth.com/2008/03/21/skyrove-starts-a-conversation-and-saves-thousands/comment-page-1/#comment-38121</link>
		<dc:creator>Chris M</dc:creator>
		<pubDate>Mon, 24 Mar 2008 17:22:10 +0000</pubDate>
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		<description>Very cool! I&#039;ve met Henk once or twice and he&#039;s a great bloke indeed :)</description>
		<content:encoded><![CDATA[<p>Very cool! I&#8217;ve met Henk once or twice and he&#8217;s a great bloke indeed :)</p>
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