Apr07
09
It Should Be So Simple
So often, when considering customer service (bearing in mind this is the classic splinter-in-their-eyes vs. log-in-mine scenario), I find that it’s the really simple, easy, intuitive, affordable common-sense things that make an almighty difference.
Take for example our experience at the Rose Cottage ‘eetplek’ in Dullstroom, the once quaint Mpumalanga village (now thriving metropolis), as we [...]




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